Terms of sale

It is advisable to check the goods well before collection, immediately reporting to the courier any shortages or breakages that must be indicated on the delivery document. Subsequent complaints will not be accepted unless indicated on the transport document. Any returns must be sent to us, subject to our authorization, carriage paid and accompanied by a return declaration. Returns of expired or close to expiry goods are not accepted.

The customer, pursuant to Legislative Decree 06/09/05 N ° 206 and subsequent amendments, has the right to withdraw from the contract and return the purchased goods within 14 days of receipt, giving notice to Diego Pressenda S.S.A. by writing to This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling the telephone number 0173/78327.
The returned goods must be intact and inclusive of the packaging with which it was delivered.
Diego Pressenda S.S.A. will reimburse the amount paid within 14 days from the communication of the withdrawal by the customer including any transport costs charged for delivery. The transport costs for the return of the goods are charged to the customer.